Please note, this is an old guide for Server Deployment only, for Cloud service please use our Knowledge Base

Tracking a driver

Learn how to track a driver.

In order for the admin to track the driver on the map in real-time, the driver needs to have a Driver App installed and active on their mobile phone.

To allow the tracking function to work, the Driver has to click the “Start” button” in his app. After that, the Driver will automatically appears on the map in the Dispatch.

In case of any issues with the mobile app, you can find out how to fix them, HERE.

A list of drivers with their current status is displayed under the map:

  • Green – the driver is free and can accept another reservation.
  • Red – job in progress, driver is occupied and currently is unable to take up another job.